Setting up wired internet access – Windows 10

The following instructions outlines the procedure for setting up Windows 10 to use the College and University network. It assumes that Windows 10 is set up and working correctly, including the drivers for your network adapter. If Windows 10 has not yet been installed, please see the documentation which came with Windows 10 or with the computer.

You must not attempt to set up your computer on the network until you have registered for, and received, an IP address from the Computing Support Office (via the form on the previous page). You will receive the IP address (together with all the other network addresses and information that you need) in an email from computing@chu.cam.ac.uk

Setting up Windows 10 to use the Internet

  1. When looking at the Start screen, type ‘control’, then select Control Panel from the list. Here, go to ‘View network status and tasks’ (Unless you’re in icon view, then choose Network and ‘Sharing Center’). Then click ‘Change adapter settings’, double-click the ‘Ethernet’ icon, and then click ‘Properties’.
  2. Untick all of the boxes except for ‘Client for Microsoft Networks’ and ‘Internet Protocol Version 4 (TCP/IP v4)’ Select the ‘Internet Protocol Version 4 (TCP/IP v4)’ option from the list, and click ‘Properties’.
  3. There are a number of settings to make on the resulting ‘TCP/IP properties’ dialog box. Care should be taken to enter the values correctly in this area, as incorrect numbers can cause network problems which will be traced back to you. In particular, Windows will suggest a value for the subnet mask which is wrong for the network at Churchill, so be sure to change its suggested value to the correct value as specified on your pink form.
  4. You should start by selecting ‘Use the following IP address’, and entering the IP address, subnet mask and default gateway addresses which are specified on the pink notification form. Then click the ‘Advanced…’ button.
  5. Select the ‘DNS’ tab of the ‘Advanced TCP/IP Settings’ dialog box. Click the ‘Add…’ button in the ‘DNS server addresses’ area (which will bring up the ‘TCP/IP DNS Server’ dialog box), and enter the first of the DNS servers specified on the pink notification form. Click the ‘Add’ button on the ‘TCP/IP DNS Server’ dialog box to confirm this entry. Repeat this procedure for the remaining DNS servers specified on the pink notification form.
  6. Uncheck ‘Register this connection’s addresses in DNS’, and leave checked the options marked ‘Append primary and connection specific DNS suffixes’, and ‘Append parent suffixes of the primary DNS suffix’.
  7. You should now be back at the ‘Ethernet Properties’ dialog box. Click on ‘Close’.
  8. Go back to the Control Panel and choose ‘System and Security’ (or click ‘System’ if in icon view) then ‘See the name of this computer’ (under the System heading).
  9. In the ‘Computer name, domain, and workgroup settings’ section, click the ‘Change settings’ link. Click the ‘Change…’ button on the ‘System Properties’ dialog box. You may be prompted again for your administrative password. If the ‘Domain’ option is selected, skip to step 12 and seek further advice.
  10. Enter your Computer Name, ensure ‘Workgroup’ is selected and enter ‘CHURCHILL’ as the workgroup name. (The name for your computer is specified on your pink form)
  11. Click on the ‘More…’ button and enter ‘chu.cam.ac.uk’ as the primary DNS suffix. Also uncheck the box marked ‘Change primary DNS suffix when domain membership changes’. Click OK to confirm these settings, and OK again to confirm the changes to the Computer Name and Workgroup name.Assuming that the workgroup name was not already set to CHURCHILL, a message should appear saying ‘Welcome to the CHURCHILL workgroup’. Click OK to dismiss this message. You will then be informed ‘You must reboot this computer for the changes to take effect’, so click on OK to dismiss this message. Click the ‘OK’ button on the ‘System Properties’ dialog box to confirm all the changes you have made. If you are prompted ‘Do you want to restart your computer now?’ answer ‘Yes’.
  12. Now that your computer is connected to the Internet, you must immediately check for updates. Go to the Control Panel again and choose ‘System and Security’ then under the Windows Update heading select ‘Check for updates’.Once you have installed all the security updates, go back to the Windows Update application and check the line half way down the page where it starts ‘You receive updates:’. If it reads ‘For Windows only’, we recommend that you upgrade to use Microsoft Update since this will provide you with updates for many other Microsoft products as well as Windows. Many of these updates will be important security updates. To upgrade to Microsoft Update, click on the ‘Get updates for other Microsoft products. Find out more’ link, and follow the instructions on screen. Once you have upgraded to Microsoft Update, you should check for critical updates (again, since you will now be checking for critical updates for many more Microsoft products), and download and install any further critical updates that may now be offered to you.Click on ‘Change settings’ in the left hand pane. Make sure that the drop-down box under ‘Important updates’ is set to ‘Install updates automatically (recommended)’. Click OK and close the Windows Update application.
  13. Go back to the System and Security page and click Windows Firewall and make sure it is switched ON. Click on ‘Advanced settings’ in the left hand pane. Click on ‘Inbound Rules’ in the left hand pane in the new window. Right click on the ‘File and Printer Sharing (Echo request – ICMPv4-in)’ rule with Profile ‘Private, Public’, and click ‘Properties’. Tick ‘Enabled’ under the ‘General’ tab, and click ‘Any IP address’ in the ‘Remote IP address’ of the ‘Scope’ tab. Click OK. This done, close the ‘Windows Firewall with Advanced Security’ and ‘Windows Firewall’ windows.
  14. You must also ensure that your anti-virus software is working and up to date. If you do not have any anti-virus software (or if you have some old anti-virus software for which you are no longer eligible for updates), it is imperative that you obtain some up-to-date software immediately. University Information Services (UIS) has a web page at https://help.uis.cam.ac.uk/service/security/antivirus where you can find links to the University’s recommended anti-virus software, which is available free of charge for use by members of the University. In addition, DVDs containing anti-virus software and security updates are available for loan from the Computing Support Office.